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Robylon

Robylon is an AI customer-support platform. Its agents work across email, chat, voice, SMS, and WhatsApp, connect to your helpdesk and CRM, and complete real workflows such as refunds, order updates, and ticket handling.

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Šta je Robylon?

Robylon builds AI agents for customer experience teams. Agents resolve routine tickets across email, chat, voice, SMS, and WhatsApp, read your knowledge base and connected systems, and take approved actions inside tools like Zendesk, Freshdesk, Intercom, Salesforce, and Shopify. Complex cases escalate to your team with the full thread attached. Most teams go live in about a week. Robylon is SOC 2 Type II and HIPAA compliant (BAA available on request), with EU and US data hosting, UK GDPR and a DPA, a French interface, and RTL support. Pricing is usage-based rather than seat licenses: Starter is $0 for 300 credits per month; paid plans start at $25/month. Voice calls cost $0.07 to $0.20 per minute.

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